Receptionist – Front Desk & Customer Service

About the role

The Receptionist is the first point of contact for customers and visitors, creating a welcoming and professional atmosphere. This role manages front‑desk operations, supports administrative tasks, and coordinates with internal teams to uphold a positive company image.

Key responsibilities

• Schedule meetings and assist visitors with access, seating, and refreshments.
• Greet visitors and callers professionally while keeping the reception area organized.
• Provide excellent customer service and resolve issues promptly.
• Direct calls and inquiries accurately, relaying messages in a timely manner.
• Prepare and submit reports, correspondence, and documentation on time.
• Maintain accurate, confidential visitor logs and internal records.
• Coordinate between reception and Aftersales teams to ensure smooth workflow.

Required profile

• Diploma or Bachelor's degree in Business Administration or related field (preferred).
• 1‑3 years of front‑desk, customer service, or administrative support experience, preferably in automotive or service‑oriented environment.
• Excellent verbal and written communication skills in English; Arabic is an advantage.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel