Receptionist (UAE National)

About the role

The Receptionist is the first point of contact for customers and visitors, creating a welcoming and professional atmosphere. The role supports front‑desk operations, administrative tasks and coordination with internal teams to uphold a positive company image.

Key responsibilities

• Schedule meetings, assist visitors with access, seating and refreshments, ensuring no delays.
• Greet visitors and callers professionally, keep the reception area organized and presentable.
• Provide excellent customer service, resolve issues promptly and courteously.
• Direct calls and inquiries accurately, relay messages in a timely manner.
• Prepare and submit reports, correspondence and documentation accurately and on time.
• Maintain up‑to‑date, confidential visitor logs, contact lists and internal records.
• Coordinate between reception and Aftersales team to support smooth workflow and customer satisfaction.

Required profile

• Diploma or Bachelor’s degree in Business Administration or related field (preferred).
• 1–3 years of front‑desk, customer service or administrative support experience, preferably in automotive or service‑oriented environment.
• Excellent verbal and written communication skills in English; Arabic is an advantage.

Required skills

• Proficiency in MS Office applications (Outlook, Word, Excel).
• Strong customer service orientation and professional demeanor.
• Ability to multitask, manage a busy front‑desk and maintain confidentiality.