Receptionist
SO/ Hotels & Resorts · Ras el Khaïmah
Job description
About the role
We are looking for a friendly and efficient Receptionist to join our front‑office team at a luxury hotel. You will be the first point of contact for guests, ensuring their stay starts and ends smoothly while delivering the high‑standard service our brand is known for.
Key responsibilities
- Check‑in and check‑out guests efficiently, ensuring a smooth arrival and departure experience.
- Manage room reservations and respond to guest inquiries promptly.
- Provide attentive guest service, addressing needs and finding solutions quickly.
- Prepare accurate billing statements and process payments.
- Coordinate with housekeeping, food & beverage, and other departments to maintain high guest satisfaction.
Required profile
- High school diploma or equivalent.
- Previous experience in front‑office or hospitality operations is preferred.
- Strong customer‑service orientation and excellent communication abilities.
- Advanced proficiency in a foreign language.
Required skills
- Proficiency with property management systems.
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SO/ Hotels & Resorts
Ras el Khaïmah
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