Receptionist (UAE National) - Al-Futtaim Automotive

About the role

The Receptionist is the first point of contact for visitors and callers, ensuring smooth communication and efficient front-desk operations. The role supports day-to-day administrative activities, coordinates with internal teams and helps create a seamless link between customers and the Aftersales division. The position is open to UAE nationals.

Key responsibilities

• Schedule meetings effectively and assist visitors with access, seating and refreshments
• Greet visitors and callers professionally and keep the reception area neat and organised
• Obtain positive feedback from visitors and staff and resolve issues promptly and courteously
• Direct calls and inquiries accurately and relay messages in a timely way
• Complete reports, correspondence and documentation accurately and on time
• Maintain visitor logs, contact lists and internal records accurately, up to date and confidential
• Coordinate between reception and the Aftersales team to support smooth workflow and customer satisfaction

Required profile

• Diploma or Bachelor's degree in Business Administration or a related field (preferred)
• 1-3 years of experience in a front-desk, customer service or administrative role, preferably in an automotive or service-oriented environment
• Excellent verbal and written communication skills in English
• Proficiency in Arabic is an advantage

Required skills

• MS Office: Outlook, Word and Excel
• Strong organisational and time-management skills
• Ability to multitask in a busy front-desk environment