Reservation Agent
Suiteable Holiday Homes · Dubai
Job description
About the role
Suiteable Holiday Homes is seeking a detail‑oriented Reservation Agent to join its growing team in Dubai. You will manage guest bookings, communications and coordinate with internal teams to ensure smooth check‑in and check‑out experiences.
Key responsibilities
- Manage bookings, inquiries, modifications and cancellations through OTA platforms such as Airbnb, Booking.com, Expedia and others.
- Communicate with guests via phone, email and WhatsApp to provide timely support.
- Monitor reservation details, availability and pricing updates.
- Coordinate with operations teams to ensure smooth guest arrivals and departures.
- Maintain accurate reservation records using property management systems.
Required profile
- Previous experience in holiday‑homes reservations or short‑term rental operations (minimum 2 years).
- Hands‑on experience with OTA platforms such as Airbnb and Booking.com.
- Experience with property management systems; knowledge of Hostaway is a plus.
- Excellent communication, coordination and organizational skills.
- Good command of English.
Required skills
- Airbnb platform
- Booking.com platform
- Expedia platform
- Property management systems (e.g., Hostaway)
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Published 1 hour ago
Expires 1 month from now
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Suiteable Holiday Homes
Dubai