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Reservations Agent

Hospitaliti · Abou Dabi

New
Mid 🇬🇧 English
Microsoft Office

Job description

About the role

Yas Plaza Hotels by IHG is seeking an enthusiastic Reservations Agent to manage guest bookings and ensure a smooth reservation process. This position plays a vital role in delivering a positive guest experience and supporting the hotel’s booking operations.

Required profile

  • Bachelor’s degree in hospitality management or a related field
  • Minimum 2 years of experience in a reservations role within the hotel industry
  • Strong verbal and written communication skills
  • Excellent customer service orientation
  • Ability to manage multiple tasks efficiently
  • Capability to handle and resolve guest complaints effectively

Required skills

  • Proficiency in Microsoft Office
  • Experience with a Property Management System (Opera)

Questions fréquentes

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Published 6 hours ago

Expires 1 month from now

8 views · 0 interested

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Hospitaliti

Abou Dabi