Restaurant Reservation Agent
fourseasons · Four Seasons Dubai at DIFC
Job description
About the role
The Restaurant Reservation Agent manages reservations and guest interactions at Four Seasons Dubai at DIFC, a boutique‑style luxury hotel in the Dubai International Finance Centre. The role supports outlet revenue growth through sales initiatives and ensures a high level of guest satisfaction.
Key responsibilities
- Manage restaurant reservations, calls, emails, and guest inquiries professionally.
- Ensure reservation accuracy and oversee daily booking activities, including VIP arrivals.
- Build relationships with guests and identify new business opportunities.
- Support outlet revenue growth through sales initiatives and guest engagement.
- Monitor guest satisfaction, service quality, and assist with complaint resolution.
- Collaborate with operational teams and provide on‑the‑floor support during peak periods.
- Stay informed on market trends and competitors to support business performance.
Required profile
- High school diploma or equivalent.
- Previous experience in a luxury hotel, restaurant, or hospitality environment.
- Strong communication and guest service skills.
- Excellent organizational skills with attention to detail.
- Ability to multitask and work effectively in a fast‑paced environment.
What we offer
- Competitive tax‑free salary, service charge, and tips.
- Complimentary accommodation with full board meals.
- Transportation to and from work.
- Medical and life insurance coverage.
- Annual leave, home‑leave ticket, and end‑of‑service benefits.
- Access to fitness, recreational, and social activities.
- Learning, development, and global career growth opportunities.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 2 hours ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
fourseasons
Four Seasons Dubai at DIFC
Related job offers
-
Sous Chef – Luxury Hotel Kitchen
fourseasons Four Seasons Dubai at DIFC -
Senior Sous Chef – Mina Brasserie
fourseasons Four Seasons Dubai at DIFC -
Food and Beverage Supervisor
fourseasons Four Seasons Dubai at DIFC -
Culinary Senior Ambassador – Guest Experience
HOSPITALITY -
Steward / General Stewarding (AJBR)
HOSPITALITY