Sales Associate – Fine Jewelry

About the role

As a Sales Associate you will deliver an exceptional, personalized client experience while meeting individual and store sales targets. You will represent the brand by building meaningful relationships, understanding client needs, and providing expert guidance on fine‑jewelry products.

Key responsibilities

• Deliver personalized customer service and build strong client relationships through clienteling and follow‑up.
• Achieve individual and store sales targets by upselling, cross‑selling and meeting KPIs.
• Maintain deep product knowledge of fine‑jewelry collections and confidently present features, pricing and care instructions.
• Process sales transactions accurately using the POS system and handle payments according to company procedures.
• Support stock replenishment, visual merchandising and ensure the sales floor meets brand standards.

Required profile

• Minimum 3 years of retail sales experience, preferably in fine jewelry, luxury or premium fashion.
• Excellent communication, interpersonal and relationship‑building skills with a customer‑first mindset.
• Strong commercial awareness, ability to meet sales targets and work with retail KPIs.
• Fluent English; Arabic or additional languages are an advantage.

Required skills

• POS system knowledge
• Computer knowledge