Sales Coordinator

About the role

The Sales Coordinator provides essential administrative support to Accor's sales team in Ras Al Khaimah, ensuring smooth operations and effective client communication. This role bridges the gap between sales activities and service delivery, contributing to the hotel's luxury experience.

Key responsibilities

• Provide daily administrative support to the sales team, including scheduling meetings, managing correspondence and maintaining files.
• Assist in preparing proposals, contracts and presentations, ensuring accuracy and timely submission.
• Act as the primary point of contact for client inquiries, delivering information and following up professionally.
• Update and maintain client data, leads and activity logs in the PMS system, ensuring data integrity and assisting in reporting.
• Compile sales data and generate reports on performance, lead conversion and client feedback.
• Manage documentation related to sales activities, events and promotional materials.
• Support the organization of site inspections, events and trade shows, handling logistics and material preparation.
• Collaborate with other departments to align client requirements with service delivery.
• Ensure timely follow‑up on client communications and track proposal status.
• Maintain compliance with company policies and confidentiality guidelines.

Required profile

• High school diploma or equivalent; additional qualification in Business Administration, Hospitality or related field is a plus.
• Previous experience in a sales support or administrative role, preferably within the hospitality or service industry.
• Strong organizational and time‑management abilities with meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Experience using Property Management System (PMS) or similar CRM tools.