Salesforce Marketing Cloud Technical Consultant

About the role

An onsite Salesforce Marketing Cloud (SFMC) Technical Consultant position based in Abu Dhabi, UAE. The role calls for 5 to 10 years of IT experience in Salesforce Marketing Cloud, including 2 to 3 years in Data Cloud implementation.

Required profile

• 5 to 10 years of IT experience in Salesforce Marketing Cloud and 2 to 3 years in Data Cloud implementation.
• Hands-on experience with Journey Builder, Automation Studio, Contact Builder, Email Studio, Mobile Studio, Content Builder and Marketing Cloud APIs.
• Experience integrating SFMC with Salesforce CRM, Salesforce Data Cloud, mobile applications, data warehouses and third-party systems.
• Experience with Data Extensions, Query Activities, customer journeys, segmentation, personalization and campaign automation.
• Preferred: Salesforce Marketing Cloud certifications; preferred domain experience in oil & gas, retail and loyalty programs, customer rewards platforms, digital customer engagement, enterprise CRM implementations, telecommunications, banking and financial services.

Required skills

• REST/SOAP APIs, SFTP, SQL, JSON, XML and web services.
• WhatsApp integrations, push notifications and Salesforce Data Cloud.
• CI/CD, Git, Agile/Scrum and release management.