Salesforce Quality Analyst

About the role

techcarrot FZ LLC is hiring a full-time Salesforce Quality Analyst in Dubai. The role covers both technical and functional QA work for Salesforce applications, including test design, execution, defect tracking and quality reporting.

Key responsibilities

• Design and implement test strategies, plans, scenarios and test cases for Salesforce applications
• Execute manual and automated testing and analyse results to identify defects
• Create and maintain test data, test environments and test scripts
• Perform functional, integration, regression and end-to-end testing
• Identify, document, track and report defects using Assembla or similar tools, and recommend fixes
• Maintain testing documentation and provide test execution and quality reports
• Ensure new Salesforce changes do not break existing functionality
• Apply functional Salesforce knowledge to validate business processes and translate requirements into test cases
• Take part in Agile/Scrum ceremonies and collaborate with developers, business analysts and product managers

Required profile

• 5-7 years of QA/testing experience, preferably with hands-on Salesforce application testing
• Strong experience in functional, integration, regression and end-to-end testing
• Good understanding of Salesforce CRM functionality and business processes
• Experience with test cases, plans, scripts, manual and automated testing, and defect tracking
• Knowledge of Agile/Scrum and SDLC; Salesforce integrations and APIs, and free-zone domain knowledge, are advantages

Required skills

• Salesforce CRM testing
• Manual and automated testing
• Defect identification, documentation, tracking and reporting
• Assembla or similar defect management tools (preferred)
• Strong written and verbal communication