Salon Development Partner

About the role

MADI International is looking for a commercially driven Salon Business Development Partner to manage and grow a portfolio of partner salons and spas. The successful candidate will build strong client relationships, drive sales growth, improve salon business performance and strengthen the brand presence across the professional beauty industry.

Key responsibilities

• Manage a portfolio of partner salons and spas, building strong relationships with salon owners and managers.
• Coach salon partners on business performance indicators such as retail-to-service ratio, retail sales per client, average ticket value, rebooking rates and colour and back-bar product usage.
• Drive sell-in and sell-through through seasonal launches, promotions, stock planning and merchandising initiatives.
• Identify salon education needs and coordinate with the Education team to improve technical skills and business performance.
• Ensure compliance with brand standards, including back-bar commitment, in-salon service rituals and visual merchandising.
• Identify, recruit and onboard new salon partners, including converting salons currently working with competitor brands.
• Monitor salon performance, identify growth opportunities and develop action plans to achieve sales targets.

Required profile

• Bachelor's degree in Business Administration, Marketing, Sales or a related field preferred.
• 3-5 years of experience in sales, business development or account management within the professional beauty, haircare or salon industry.
• Proven experience managing salon or spa accounts and building relationships with business owners and decision-makers.
• Demonstrated ability to achieve sales targets, grow existing accounts and acquire new business.
• Ability to travel locally to visit salon partners as required; a valid driving licence is mandatory.

Required skills

• Strong understanding of salon business operations, retail sales, professional haircare products and salon performance KPIs.
• Negotiation, communication, presentation and relationship-building skills.
• Analytical and problem-solving abilities.