Salon Receptionist – Front Desk & Customer Service

About the role

We are seeking a friendly and efficient receptionist to be the first point of contact for clients at our modern salon. The role involves managing appointments, handling inquiries, and supporting a smooth front‑desk operation to enhance the overall client experience.

Key responsibilities

• Greet and welcome clients warmly upon arrival.
• Schedule, confirm, and modify appointments via phone, email, and in‑person.
• Answer client questions about services, pricing, and promotions.
• Maintain a clean, organized reception area.
• Process cash and card payments and keep accurate transaction records.
• Assist with inventory management and ordering supplies.
• Support marketing initiatives and client‑retention activities.

Required profile

• Previous experience as a receptionist or in customer service, preferably in a salon or hospitality setting.
• Excellent communication and interpersonal abilities.
• Strong multitasking and time‑management skills.
• Professional appearance and a friendly, approachable demeanor.
• Fluency in English; additional languages are a plus.

Required skills

• Basic computer proficiency.
• Familiarity with appointment management software.

What we offer

• Competitive salary with a commission structure.
• Ongoing training and development.
• Modern, well‑equipped work environment.