Senior Account Manager

About the role

We are seeking a client‑focused Senior Account Manager to drive business growth and manage strategic accounts across Abu Dhabi, with a strong focus on Government, Oil & Gas, and Defence sectors. The role involves building senior‑level client relationships, identifying new opportunities, and positioning tailored IT solutions.

Key responsibilities

• Build and maintain long‑term relationships with key clients, acting as a trusted advisor.
• Develop and execute account plans aligned with annual sales targets and CNS’s solution portfolio.
• Manage a structured sales pipeline, forecast revenue, and track opportunities.
• Lead solution selling, proposal development, and bid management in collaboration with pre‑sales and solution architects.
• Negotiate contracts to closure, ensuring profitability and compliance.
• Ensure high customer satisfaction, act as escalation point, and coordinate with delivery and support teams.
• Maintain accurate client and opportunity data in CRM systems such as Salesforce or HubSpot.

Required profile

• Bachelor’s degree in Business Administration, Marketing or related field (MBA preferred).
• 7+ years of account management or sales experience in Oil & Gas, Defence or Government markets.
• Proven track record of selling complex IT solutions and managing key enterprise accounts.
• Strong business development, pipeline, tender and commercial negotiation skills.

Required skills

• Experience with CRM platforms (Salesforce, HubSpot).
• Knowledge of ISO‑based compliance policies.