Senior Trading Operations and Platform Specialist

About the role

A trading broker based in Dubai is looking for a Senior Trading Operations and Platform Specialist to own the daily administration and operation of MT5, trading bridges and liquidity connectivity. The role supports reliable pricing, execution and institutional service delivery, working with IT, Dealing and Risk, Compliance and external vendors.

Key responsibilities

• Reconcile trades, positions and exposure across MT5, bridges and LP records daily, investigating missing, duplicated or mismatched trades and tracking them to resolution.
• Support exposure monitoring, flow analysis, hedging and skewing within approved Dealing and Risk instructions and limits.
• Coordinate technical onboarding of B2B brokers, institutional clients and white-label partners, including configuration, connectivity, permissions and operational readiness.
• Provide advanced support to partners and client-facing teams, investigating execution queries with MT5, bridge and LP evidence.
• Coordinate white-label setup and ongoing technical requirements with MetaQuotes, vendors and internal stakeholders.
• Own trading incidents from detection to resolution, including triage, escalation, stakeholder updates, root-cause analysis and preventive actions.
• Maintain configuration records, incident logs, operating procedures, recovery instructions and audit evidence; apply approved changes with documented testing, authorization and rollback procedures.
• Monitor unusual activity and execution patterns, escalating potential flow toxicity, exposure breaches and operational anomalies to Dealing and Risk.
• Prepare and validate trading data for regulatory reporting such as EMIR, support CRM configuration and integrations, and work with Product, Engineering, IT and vendors on new instruments, account types and platform enhancements.
• Produce reports on platform availability, incidents, execution quality, liquidity performance and reconciliation exceptions.

Required profile

• Substantial hands-on FX/CFD brokerage experience covering trading operations and independent MT5 administration, configuration and troubleshooting.
• Strong practical experience with at least one of OneZero or PrimeXM, and the ability to support the other; experience with both is strongly preferred.
• Proven experience with liquidity connectivity, symbol mapping, execution routing, trade reconciliation and incident resolution across platform, bridge and LP systems.
• Sound understanding of order execution, margin, exposure, hedging and institutional or white-label brokerage operations.
• Ability to work within documented delegated permissions, with pricing, leverage, routing, hedging and trade corrections requiring approval from the business or risk owner unless delegated.
• Participation in agreed shifts, scheduled maintenance and an on-call rota, with handover records and training of a backup.

Required skills

• MT5 administration, configuration and troubleshooting
• Liquidity connectivity, symbol mapping, execution routing and trade reconciliation
• FIX messages, Windows Server administration and network troubleshooting
• Preferred: SQL or scripting, trading risk tools, CRM integrations and regulatory trade reporting

What we offer

• Competitive salary package
• Residence visa coverage including qualified dependents
• Medical insurance coverage including qualified dependents