Spa Therapist Team Leader

About the role

The Spa Therapist Team Leader delivers exceptional spa and wellness treatments while supporting the daily operations, service standards and overall performance of the Spa team. As a hands-on leader, the role combines treatment delivery with team coordination, training, quality assurance and guest experience management, acting as the main point of contact for Spa Therapists and supporting the Spa Manager or Department Head.

Key responsibilities

• Perform a full range of spa treatments (massages, body treatments, facials, approved therapies) and tailor them to each guest's needs, after consultation
• Guide, supervise and train Spa Therapists, run daily briefings, monitor attendance and grooming, and support onboarding of new therapists
• Keep treatment rooms, equipment and facilities clean and stocked, coordinate with reception, housekeeping and engineering, and track inventory
• Ensure treatment protocols and brand standards are followed, give constructive feedback and coach the team
• Support hygiene, health and safety compliance, including incident reporting and Qatar regulations
• Help achieve treatment and retail revenue targets, recommend treatments and products, and encourage upselling
• Maintain treatment records, attendance rosters and guest information, and report issues to management

Required profile

• Diploma or professional certification in Massage Therapy, Spa Therapy, Beauty Therapy or a related discipline
• At least 3 years of professional spa therapy experience, preferably in a luxury hotel, resort or wellness facility
• Previous supervisory experience (Senior Spa Therapist, Lead Therapist) preferred
• Good command of spoken and written English; additional languages are an advantage
• Willingness to work flexible schedules including weekends and public holidays

Required skills

• Proficiency in a variety of massage and body treatment techniques
• Knowledge of spa products, treatment protocols and wellness practices
• Experience coaching or training junior therapists is an advantage
• Relevant professional certifications and local authorizations

What we offer

• A competitive package and opportunities for development
• Discounts across the Ennismore family of brands