Store Supervisor – NARS at The Galleria Al Maryah Island

About the role

As a Store Supervisor for NARS at The Galleria Al Maryah Island, you will drive store performance, deliver exceptional client experiences, and ensure smooth daily operations while leading a team and upholding brand standards.

Key responsibilities

• Lead by example, representing NARS values and brand standards in all customer and team interactions.
• Drive sales performance through coaching, engagement, and effective selling techniques.
• Manage team scheduling, performance, engagement, and daily floor coverage.
• Deliver exceptional customer service, build strong client relationships and manage VIP clients.
• Handle customer feedback and complaints professionally.
• Maintain visual merchandising, store presentation, grooming standards, and stock replenishment.
• Stay informed on products, beauty trends, and competitor activity, sharing insights with stakeholders.
• Manage inventory, stock movements, and audit preparation according to company procedures.
• Ensure compliance with retail, safety, security, HR, and operational standards.
• Execute store events, projects, and clienteling activities to boost engagement and sales.

Required profile

• Fluency in English and Arabic.
• Previous experience in a Store Supervisor or similar team‑leadership role.
• Strong makeup application skills and a passion for beauty.
• Excellent communication, customer service, and team leadership abilities.

Required skills

• Makeup application

What we offer

• Learning and development opportunities, internal mobility and diverse career paths.
• Competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.