Telesales Specialist – Outbound Sales for Exhibition Services

About the role

The Telesales Specialist will work on‑site in Dubai, contacting prospective and existing clients to promote Archspace Exhibitions’ stand, event and AV solutions. The role focuses on generating qualified leads, nurturing relationships and achieving individual and team sales targets.

Key responsibilities

• Make outbound calls to prospects and existing customers to introduce Archspace services.
• Follow up on inbound inquiries and convert them into sales opportunities.
• Maintain accurate records of calls, leads and activities in the CRM system.
• Coordinate with the sales and project teams to ensure smooth handover of qualified prospects.
• Provide product information, answer client questions and address objections.
• Track performance against targets and report daily/weekly results.

Required profile

• Strong customer service orientation with professional communication skills.
• Clear spoken English and ability to explain services over the phone.
• Proven telesales or call‑center experience, preferably in events, exhibitions or related sectors.
• High school diploma; a degree in business, marketing or related field is a plus.
• Ability to work towards targets in a fast‑paced environment.

Required skills

• Proficiency with CRM software for call logging and reporting.
• Competence in basic office tools such as Microsoft Office.