Training Administrator

About the role

Dubai World Trade Centre is hiring a Training Administrator in Dubai. The role manages training sessions and participants through the Tatweer LMS, coordinates trainers and service providers, keeps training records accurate and supports the Corporate Trainer.

Key responsibilities

• Schedule and manage training sessions on Tatweer LMS according to the annual and quarterly training calendar.
• Coordinate participant nominations, mandatory training assignments, attendance, feedback and post-course evaluations.
• Manage training venues, calendars, participant communications and bespoke training requests.
• Work closely with trainers and service providers to ensure smooth delivery and timely rescheduling.
• Ensure training meets SLA requirements and communicate clearly and on time with employees and line managers.
• Monitor and evaluate service provider performance and coordinate corrective actions where needed.
• Support the identification and coordination of training vendors for licensing, compliance and bespoke needs.
• Maintain accurate training data and records for reporting and audit.
• Support the Corporate Trainer in designing and delivering classroom sessions and contribute to other Talent Development initiatives.

Required profile

• Bachelor's degree in business administration or an HR-related degree.
• Minimum 1-2 years of experience in HR administration, training administration or general office administration.
• Ability to multi-task and good communication skills; basic data analytics capability.
• Training delivery experience is desirable.
• A certificate or professional membership in HR or Learning and Development is an advantage.

Required skills

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Knowledge of Oracle HRMS or a learning management system is an advantage.