Training Coordinator and Marketing Administrator

About the role

BestPractice.ae is seeking a dedicated Training Coordinator and Marketing Administrator to provide excellent support to its sales team. The role covers customer-facing administrative tasks such as preparing pricing documentation and proposals, handling customer enquiries, and keeping sales records up to date.

Key responsibilities

• Prepare pricing documentation and proposals for customers
• Respond to customer calls and emails
• Assist sales staff in completing customer paperwork
• Follow up with customers to ensure satisfaction with products and services
• Input data into the customer management system and manage the sales department's calendar
• Provide marketing solutions and talk to international companies and government ministries
• Process orders by email and phone, and check orders and invoices for accuracy
• Contact clients to obtain missing information or answer queries
• Update sales and customer records and generate monthly sales reports

Required profile

• At least one year of experience in administrative roles, preferably as a Sales Administrator
• High school diploma or equivalent; bachelor's degree preferred
• Creative personality and strong organizational and multitasking skills
• Able to prioritize work and meet deadlines

Required skills

• Proficiency with CRM software and Microsoft Office
• Knowledge of sales performance metrics and KPIs

What we offer

• Competitive salary and benefits
• Paid time off
• Annual compensation re-evaluation
• Flexible work arrangements and learning opportunities
• Opportunity to build a leadership career within the company