Travel & Operations Coordinator (Mandarin/English)

About the role

Robot24.com is seeking a proactive Travel & Operations Coordinator to support its international team from its Business Bay office. The role involves managing end‑to‑end travel arrangements, event logistics, and executive scheduling across multiple time zones, ensuring smooth and cost‑effective journeys for staff and partners.

Key responsibilities

• Plan and book international and domestic flights, hotel stays, and ground transportation.
• Purchase and manage event registrations, media passes, conference tickets, and exhibition access.
• Create detailed travel itineraries for executives and team members, adjusting bookings as plans change.
• Coordinate airport transfers, local transport, and on‑site logistics for business trips.
• Maintain organized travel documentation, calendars, and booking records.
• Research efficient routes and cost‑effective booking options.
• Assist with visa documentation and travel requirements when needed.
• Handle urgent travel changes, cancellations, and last‑minute requests.
• Support executive scheduling and general administrative coordination.

Required profile

• Fluent in Mandarin and English (mandatory).
• Excellent organizational and planning abilities with strong attention to detail.
• Proven ability to manage multiple travel arrangements simultaneously.
• Comfortable working with international teams across different time zones.
• Independent, proactive, and calm under pressure.
• 2+ years experience in reception, administrative assistance, travel coordination, or operations coordination.

Required skills