VIP Relationship Manager CIS (Russian Speaking)

About the role

OKX, a leading crypto exchange and developer of OKX Wallet, is hiring a VIP Relationship Manager for its CIS region, based in Dubai. This is a sales and account management role focused on VIP retail clients: you will own a portfolio of high-value trading accounts, build relationships, drive VIP upgrades and proactively prospect new clients.

Key responsibilities

• Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries.
• Proactively identify and prospect new VIP-tier clients through outreach, events and referrals, owning the full sales cycle from lead to onboarding.
• Build and maintain client relationships through consistent communication and tailored solutions.
• Guide clients through OKX's product suite, VIP tier structure, fee benefits and platform updates.
• Drive VIP upgrades and upsell relevant product configurations to grow revenue.
• Support revenue targets by finding growth opportunities in existing accounts and converting new high-value prospects.
• Collaborate with Product, Engineering and Marketing teams to relay client feedback and support platform improvements.
• Take part in regional online and offline events, activations and business development activities.
• Monitor competitor activity and market trends, and share insights to sharpen OKX's VIP value proposition.
• Operate in compliance with company guidelines and regulatory requirements.

Required profile

• 1-3 years of experience in sales, business development or account management, ideally in crypto, finance, FX or a related field.
• Genuine hunger to sell: comfortable with outreach, pitching and closing.
• Strong interpersonal skills and ability to manage multiple client relationships and tasks at once.
• Comfortable with data: can track the pipeline, analyse client activity and report on performance.
• Open to business travel across CIS, MENA, SEA or other regions as needed.
• Fluent in English and native Russian is a must.

Required skills

• Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus.
• Ability to track a sales pipeline and report on performance.

What we offer

• Competitive total compensation package.
• Lamp learning and development programs and education subsidy.
• Team building programs and company events.
• Comprehensive healthcare schemes for employees and dependants.