Waiter/Waitress - Rixos Hotel, Dubai

About the role

A Rixos hotel in Dubai is looking for a full-time Waiter/Waitress. The role provides courteous, professional, efficient and flexible service following Rixos Standards of Performance, with flexibility to rotate between sub-departments of the Food & Beverage Division or other hotel departments as assigned.

Key responsibilities

• Perform opening and closing procedures and keep the workplace and surroundings clean and organised
• Know all menu items and recommend food and beverage combinations and upsell alternatives
• Handle guest enquiries courteously, build rapport and report guest complaints to supervisors with follow-up
• Monitor operating supplies to reduce spoilage and wastage and help with periodic inventory of equipment
• Report for duty on time in the correct uniform and name tag, with good personal appearance and hygiene
• Follow Standard Operating Procedures, the Employee Handbook and fire, hygiene, health and safety policies, and comply with local legislation
• Be flexible to redeploy to other departments or areas as needed and attend training and meetings

Required profile

• Diploma or degree in vocational hospitality
• Fresher or 1 year of experience in a 4-5 star hotel

What we offer

• Employee benefit card with discounted rates at Accor properties worldwide
• Learning programmes through the Accor Academies
• Opportunities to grow within the property and across the group
• Corporate social responsibility activities such as Planet 21