Web & Digital Delivery Manager (Client Facing)

About the role

We are seeking a hands‑on Web & Digital Delivery Manager to own end‑to‑end delivery of web applications and digital projects for our clients in the UAE. This individual contributor role coordinates developers, designers, SEO and digital marketing specialists, and serves as the primary client contact.

Key responsibilities

• Plan and run the full lifecycle of web and website projects, managing scope, timelines, budgets, milestones and delivery from kickoff to launch.
• Act as the primary point of contact for clients, setting expectations, presenting deliverables and providing regular status updates.
• Coordinate cross‑functional teams (developers, UI/UX designers, SEO specialists, content writers, paid‑media specialists) and assign tasks while holding owners to deadlines.
• Own SEO delivery, ensuring technical SEO best practices are integrated and coordinating on‑page, content and off‑page work.
• Manage digital marketing project delivery across PPC, social, email and content campaigns, tracking timelines, budgets and KPI performance.
• Write and maintain project documentation, manage scope changes, risks and issues, and run agile ceremonies such as stand‑ups and sprint planning.
• Coordinate testing, QA and client sign‑off before launch, and oversee post‑launch support and iteration.
• Track project profitability and keep stakeholders informed on budget versus actuals.

Required profile

• Minimum 5 years of experience as a Digital/Web/Project Manager in a digital agency, web development or software environment.
• Proven UAE‑based experience delivering digital projects for clients in Dubai/UAE.
• Strong organizational skills with the ability to run multiple projects in parallel.
• Excellent communication skills in English; Arabic is a plus.
• Comfortable owning budgets, timelines and being accountable for delivery.

Required skills

• Project management tools: Jira, ClickUp, Asana, Trello, Slack.
• SEO knowledge (technical and on‑page) and digital marketing channels (PPC, social, email, content).
• Understanding of web application delivery, HTML/CSS, WordPress or similar CMS, basic API and hosting concepts.
• Familiarity with Google Analytics 4, SEMrush, Ahrefs or similar SEO tools.

What we offer

• Collaborative, curiosity‑driven culture.
• Recognition as a Great Place to Work in the UAE.
• Opportunities to learn, grow and shape the future of digital experiences.