Welcome Desk Agent – Front Office (Russian/Arabic Preferred)
W Hotels · Doubaï
Job description
About the role
We are looking for a Welcome Desk Agent to join our Front Office team at a leading luxury hotel. The role focuses on delivering memorable guest experiences from check‑in to check‑out, with a special preference for Russian or Arabic speakers. You will be the first point of contact for guests, guiding them through their stay and ensuring a smooth, personalized service.
Key responsibilities
- Process operational tasks such as check‑in/check‑out, handle guest requests, and complete daily reports.
- Provide local area information, promote hotel services, and respond to guest inquiries promptly.
- Stand, walk, and move around the lobby for extended periods, lifting and carrying objects up to 10 pounds without assistance.
Required profile
- High school diploma or GED equivalent.
- No prior work experience required.
- No supervisory experience or specific licenses needed.
- Ability to follow company policies, maintain confidentiality, and uphold quality standards.
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Published 1 hour ago
Expires 1 month from now
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W Hotels
Doubaï
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