Welcome Desk Agent

W Hotels

New

🇬🇧 English

Job description

About the role

As a Welcome Desk Agent at W Hotels, you will be the first point of contact for guests, ensuring a smooth and memorable check‑in and check‑out experience. You will act as a Guest Experience Expert, delivering a range of services that guide guests throughout their stay and creating a welcoming atmosphere.

Key responsibilities

Deliver a wide range of guest services, from check‑in/check‑out to local area recommendations.
Process operational tasks, address guest requests, complete reports, and maintain accurate records.
Uphold company policies, maintain confidentiality, protect assets, and ensure quality standards.
Assist guests with inquiries about local attractions and provide personalized recommendations.
Move throughout the property handling objects up to 10 lb while maintaining a professional appearance.

Required profile

High school diploma or GED equivalent.
No prior work experience required.
No supervisory experience required.
No specific license or certification required.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec W Hotels.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:oracle_hcm

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Published 3 days ago

Expires 1 month from now

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