Accounts Receivable

About the role

The Accounts Receivable professional will manage billing, collections and financial record‑keeping for hotel guests and groups. You will ensure invoices match contracts, follow up on missing documents, and maintain accurate ledger entries.

Key responsibilities

• Balance daily credit transfers with Accounts Receivable and General Ledger.
• Verify guest and group invoices against contracts, attach supporting documents, and file them properly.
• Prepare and dispatch final statements at the end of stays or events.
• Follow up on missing documents with reception or cashiers on the same day.
• Notify the Credit Supervisor of any billing or rate discrepancies.
• Open files for new contracts forwarded by the sales department.
• Issue pro‑forma invoices and manage advance payment schedules for non‑credit customers.
• Maintain advance deposit accounts and ensure full payment before arrival.
• Attend internal and external meetings to prevent billing issues.
• Review and correct routing in Opera, set off payments, and post AR journals after supervisor approval.
• Handle debtor queries professionally and promptly.
• Conduct daily collection follow‑ups and report overdue accounts to the Credit Supervisor.
• Perform daily credit‑card reconciliation and update the collection record sheet.

Required profile

• Degree in Finance, Accounting or equivalent.
• 1‑2 years of experience as an Accounts Receivable executive.
• High level of written and verbal business English.

Required skills

• Proficiency with Opera AR (hotel management system).
• Credit‑card reconciliation.
• Invoice preparation and contract verification.