Accounts Supervisor

About the role

We are seeking an Accounts Supervisor to lead the Accounts Receivable function for the Four Seasons Collection properties in Dubai. The role will ensure accurate billing, timely collection and seamless coordination across multiple hotel outlets.

Key responsibilities

• Manage day‑to‑day Accounts Receivable operations for all Dubai Collection hotels.
• Handle guest, corporate, travel‑agent and credit‑card inquiries related to billing across properties.
• Prepare, review and process invoices, credit notes, pro‑forma invoices and account adjustments.
• Monitor outstanding balances and coordinate collection efforts to achieve timely recovery.
• Maintain complete and organized records of all AR transactions.
• Reconcile guest ledger, city ledger and credit‑card accounts for assigned properties.
• Review group and event contracts, verify billing arrangements and follow up on deposits and pre‑payments.
• Liaise with Sales, Reservations, Front Office and Events teams to ensure accurate billing.

Required profile

• Proven experience in Accounts Receivable within a hospitality or luxury hotel environment.
• Strong attention to detail and ability to manage multiple properties simultaneously.
• Excellent communication skills for interacting with guests, agents and internal departments.
• Ability to work under pressure and meet tight deadlines.

Required skills

• Accounts Receivable processes
• Invoice and credit note preparation
• Ledger reconciliation
• Contract billing review