Assistant Admission Counsellor

About the role

The Assistant Admission Counsellor supports prospective and newly admitted students throughout the admission cycle, providing personalized guidance and acting as a primary point of contact for inquiries.

Key responsibilities

• Participate in information sessions, orientations, exhibitions and other events to present university programmes.
• Attend recruitment visits in the UAE and abroad, including education fairs, open days and partner visits.
• Meet with potential students, deliver presentations and work towards individual registration and admission targets.
• Handle queries from international and local students via phone, email, in‑person or counter interactions.
• Contact admitted students who have not yet registered to identify obstacles and advise on next steps.
• Conduct one‑on‑one admission counselling, explaining criteria, processes and current admission status.
• Screen applications, provide recommendations and forward them to the relevant colleges for evaluation.
• Inform students about admission status, placement exams, registration options and deadlines through various communication channels.
• Follow up with newly admitted students on placement exams, registration dates, payment deadlines, missing documents and orientation details; provide campus tours when required.
• Generate usernames and passwords, prepare admission letters and ensure accurate entry of student details in the ERP system.
• Assist first‑time registrants with course selection and registration, and guide applicants toward financial aid or scholarship options.
• Document all communications in the tracking system and perform any additional duties assigned by senior management.

Required profile

Required skills