Billing and Collection Team Leader

About the role

Cartrack UAE is seeking a proactive, analytical, and detail‑oriented professional to lead its Billing and Collection team. The role covers end‑to‑end invoicing, accounts receivable, collections, dispute resolution and credit control, working closely with multiple internal departments.

Key responsibilities

• Prepare, validate and issue customer invoices according to contracts, subscriptions and billing schedules.
• Review billing data, investigate anomalies and process adjustments, credit notes and account corrections.
• Monitor overdue balances, manage collections activities and negotiate payment arrangements.
• Perform detailed customer account reconciliations, investigate discrepancies and resolve variances.
• Reconcile payments, credit notes, adjustments and outstanding balances; prepare aging and collection forecasts.
• Support month‑end close, revenue reconciliations and audit requirements.
• Collaborate with Sales, Operations, Customer Care and Finance to remove collection blockers.
• Identify and implement improvements to billing, collection and reconciliation processes.

Required profile

• Degree or Diploma in Accounting, Finance, Commerce or a related field.
• 3–7 years of experience in Accounts Receivable, Billing, Credit Control or Finance Operations.
• Strong customer account reconciliation experience.
• Solid understanding of invoicing, collections and credit control processes.
• Excellent analytical, problem‑solving and stakeholder‑management abilities.

Required skills

• Advanced Microsoft Excel (Pivot Tables, lookup functions, data analysis).
• Experience with computerized billing, accounting or financial systems.