Business Development & CRM Manager

About the role

We are seeking a proactive Business Development & CRM Manager to accelerate growth and nurture strong relationships with landlords in the holiday‑home and hospitality sector. The successful candidate will combine sales acumen with CRM expertise to acquire new partners, retain existing ones, and ensure a seamless landlord experience.

Key responsibilities

• Identify and secure new landlord and client opportunities.
• Build and maintain long‑term relationships with landlords, driving satisfaction and retention.
• Conduct meetings, presentations, negotiations, and prepare proposals and agreements.
• Coordinate with Operations, Maintenance, Finance and other internal teams to guarantee smooth service delivery.
• Provide landlords with regular performance reports, occupancy updates and payment information.
• Maintain accurate CRM records and suggest improvements to the client experience.
• Monitor market trends, represent the company at networking events and meet business‑development targets.

Required profile

• Minimum 5 years of experience in Business Development, CRM or Account Management within Holiday Homes, Hospitality or Real Estate.
• Strong communication, negotiation and relationship‑management abilities.
• Proven track record of business growth and client retention.
• UAE work experience and a valid UAE driving licence.
• Fluent English; Arabic is a plus.

Required skills

• MS Office
• CRM systems