Business Development Manager – Customs & Duty

About the role

We are looking for an experienced, commercially driven Business Development Manager to join a well‑established UAE organisation operating in the ports, logistics and supply‑chain sector. The role focuses on generating new revenue through innovative customs, duty, bonded warehousing and integrated logistics solutions, rather than routine customs administration.

Key responsibilities

• Identify and secure new business opportunities across ports, logistics, warehousing, customs‑related services and regional distribution.
• Develop and maintain a strong pipeline of customers in FMCG, automotive/RoRo, freight forwarding, 3PL and import/export sectors.
• Build relationships with importers, exporters, distributors, shipping lines and logistics providers.
• Design commercially attractive solutions involving customs clearance, duty management, bonded warehousing, storage and onward distribution.
• Prepare commercial proposals, pricing models and business cases, and negotiate contracts with customers.
• Identify opportunities for new logistics products, revenue streams and strategic partnerships, working closely with internal stakeholders to ensure compliance and commercial viability.

Required profile

• Minimum 7 years of experience in business development, commercial sales, customs, freight forwarding, logistics or supply‑chain.
• Strong practical knowledge of UAE customs and duty regulations, including import, export and re‑export processes.
• Proven track record of acquiring customers and generating revenue in FMCG, automotive/RoRo, freight forwarding, 3PL, shipping or bonded logistics.
• Established network and strong relationships within the UAE logistics and trading community.
• Excellent negotiation, communication and commercial acumen.
• Bachelor’s degree in Business, Logistics, Supply‑Chain, International Trade or related field preferred; fluency in English required, Arabic an advantage.

Required skills

• UAE Customs and Duty regulations
• Bonded warehousing
• Customs clearance
• Commercial proposal development
• Pricing model creation
• Logistics solutions design
• Duty management

What we offer

• Opportunity to develop new commercial revenue streams within an established UAE‑based organisation.
• Competitive compensation package with a fixed salary and performance‑based incentive linked to agreed commercial targets.