Employee Relations Analyst

About the role

The Employee Relations Analyst will support the Human Capital division by ensuring compliance with policies, managing employee relations processes, and delivering accurate payroll and administrative services. This role contributes to a value‑driven culture and continuous improvement of HR systems.

Key responsibilities

• Review and follow departmental policies, SOPs, and procedures to maintain controlled and consistent work.
• Support management in implementing Human Capital policies, procedures and controls across the assigned department.
• Implement and maintain tools, processes and HC IT systems for employee relations, payroll, leave management, discipline, grievance handling and rewards initiatives.
• Address and resolve HR‑related employee inquiries (time attendance, leaves, documentation) in line with defined policies.
• Participate in payroll administration, ensuring accurate execution and timely reporting of payroll data.
• Maintain employee records, contracts, work permits and internal transfer documentation in compliance with policies.
• Prepare employment contracts for new hires and submit required details to relevant authorities.
• Verify leave records, correct errors and resolve escalated requests from employees or external stakeholders.
• Update internal HR reports (e.g., Emiratization, turnover ratio) and develop departmental policies and procedures.
• Identify opportunities for continuous improvement and contribute to risk and business continuity management.