Fitness Manager – Commercial Fitness & Wellness

About the role

Black Pearl is seeking an experienced, commercially‑focused Fitness Manager to lead the Fitness Department of a premium sports and wellness facility in Abu Dhabi. The role combines strategic leadership, operational excellence, and revenue generation to deliver a top‑class member experience.

Key responsibilities

• Lead the strategic, operational and commercial performance of the Fitness Department.
• Manage Personal Training revenue, penetration, session delivery, consultations, starter sessions, referrals, retention and secondary‑spend KPIs.
• Develop annual and monthly business plans, forecasts, performance targets and action plans.
• Recruit, onboard, coach, mentor and retain qualified fitness professionals.
• Conduct structured one‑to‑one meetings, coaching observations, probation reviews and performance reviews.
• Improve trainer performance in member engagement, lead generation, consultations, programme design, referrals, renewals and client retention.
• Plan and deliver in‑club training, practical coaching workshops and professional‑development sessions.
• Maintain high standards of exercise prescription, programme design and coaching.
• Prepare departmental budgets, forecasts, commercial reports and resource plans.
• Analyse performance data to identify trends, risks and growth opportunities.
• Ensure premium gym‑floor presentation, cleanliness, equipment and operational standards.
• Ensure compliance with health and safety, risk‑management and operating procedures.
• Collaborate with Membership Sales, Reception, Marketing, Member Experience and Club Operations.
• Support fitness challenges, member events, corporate‑wellness programmes and community activities.

Required profile

• Minimum UK Level 2 Fitness Instructor and Level 3 Personal Trainer qualification, or recognised international equivalent.
• Current UAE REPs registration at Level 3a Full, maintainable throughout employment.
• Valid First Aid and CPR certification.
• At least five years of experience in a commercial fitness environment.
• Minimum two years of experience leading, managing or mentoring fitness professionals.
• Proven success in achieving Personal Training revenue, penetration and related commercial targets.

Required skills

• Fitness programme design
• Exercise prescription