Front Desk Coordinator

About the role

The Front Desk Coordinator acts as the first point of contact for visitors and callers, managing the telephone switchboard and reception area. This role combines operator duties with administrative support to ensure smooth communication and a welcoming environment for guests.

Key responsibilities

• Receive, welcome, register and direct visitors to the appropriate department or individual.
• Handle incoming calls, connect callers to the correct contact, and take accurate messages.
• Accept and log small parcel deliveries, notifying the intended recipients.
• Maintain a tidy reception area and manage meeting room bookings.
• Administer routine parking and taxi arrangements and issue security badges for visitors.
• Perform basic clerical tasks such as copy typing, inventory of supplies, and restocking as needed.
• Carry out ad‑hoc duties assigned by management.

Required profile

• High‑school diploma.
• Minimum of 3 years experience as a secretary or executive secretary.

Required skills

• Excellent oral and written communication.
• High computer proficiency.
• Strong interpersonal skills.
• Organising and planning abilities.
• Office management skills.