Front Desk Receptionist – Abu Dhabi

About the role

As a Receptionist at DoubleTree By Hilton Abu Dhabi Yas Island Residences, you will be the first point of contact for guests, creating a welcoming atmosphere from the moment they arrive. Your role is essential in delivering the warm, memorable hospitality that Hilton is known for.

Key responsibilities

• Manage guest check‑in and check‑out procedures efficiently and accurately.
• Provide information about hotel services, local attractions, and transportation options.
• Handle guest inquiries, requests, and complaints with professionalism and empathy.
• Maintain the front desk area, ensuring it is tidy and organized.
• Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.

Required profile

• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask in a fast‑paced environment.
• Professional appearance and a friendly, approachable demeanor.
• Fluency in English; additional languages are a plus.

Required skills

• Proficiency with standard front‑desk software and reservation systems.
• Basic computer literacy (Microsoft Office or equivalent).