Group Conference & Events Sales Executive

About the role

The Group Conference & Events Sales Executive is responsible for managing the full lifecycle of group events, from initial sales contact through to successful execution, ensuring guest satisfaction and revenue growth for St. Regis Dubai.

Key responsibilities

• Lead the entire event process, coordinating sales, data administration, accounting and other departments as needed.
• Apply sales techniques to maximize revenue, including up‑selling and promoting Marriott Rewards.
• Determine and provide complimentary gifts such as reward points, tickets or certificates.
• Process reservation requests, changes and cancellations via phone, fax or mail and enter data into the Marriott reservation system.
• Answer guest calls, record requests and resolve issues while maintaining professional etiquette.
• Perform general office duties supporting Sales & Marketing (filing, emailing, typing, faxing).
• Assist management in training and motivating staff, serving as a role model.
• Uphold company policies, maintain a professional appearance and protect confidential information.
• Welcome guests, anticipate service needs and ensure a high‑quality experience.
• Move, lift, carry, push, pull and place objects up to 10 lb without assistance.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum of 2 years of related work experience in sales, events or hospitality.

Required skills