Guest Service Agent
Avani Hotels and Resorts · Doubaï
وصف الوظيفة
About the role
As a Guest Service Agent at Avani Ibn Battuta Dubai Hotel, you will be the first point of contact for guests, delivering the warm, attentive service that defines the Minor Hotels brand. You will work in a vibrant, design‑focused environment, helping guests enjoy their stay and ensuring every interaction reflects the hotel’s high standards.
Key responsibilities
- Anticipate guest needs and respond to inquiries in a helpful, Minor Hotels‑style manner.
- Maintain comprehensive knowledge of hotel products, including room types, rates, facilities, food and beverage outlets, spa, health club, and promotions.
- Take personal responsibility for service quality and attitude, ensuring delivery meets the highest Minor Hotels standards.
- Address guest satisfaction issues promptly and follow up to ensure timely resolution.
- Proactively suggest alternatives that enhance the guest experience.
- Develop harmonious working relationships with all hotel departments.
- Participate in hotel events, daily shift briefings, and training to improve professional skills.
Questions fréquentes
لماذا تبلغ عن هذا العرض؟
اكتشف المزيد
الرواتب والأدلة وعمليات البحث في الإمارات العربية المتحدة.
الرواتب حسب المهنة
قدم طلبك في 30 ثانية
أدخل بريدك الإلكتروني للتقديم. سيتم إنشاء حساب تلقائياً.
بالمتابعة، أنت توافق على شروط الاستخدام.
لديك حساب بالفعل؟ تسجيل الدخول
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
Avani Hotels and Resorts
Doubaï
عروض عمل ذات صلة
-
Outbound Travel Consultant – Dubai
Belhasa Travel Doubaï -
Operations Manager – Café & F&B (4 Branches)
Emirates Macaroni Factory Doubaï -
Sales Reservation Agent
Marriott International Doubaï -
Diyafa Training Programme – Hospitality Training at Dubai World Trade Centre
DWTC Business Group Dubai -
Premium Coordinator - Sports (Freelance)
Coca-Cola Arena Dubai