MS Infrastructure & Collaboration SME

About the role

Ericsson is seeking an experienced Microsoft Infrastructure and Collaboration Subject Matter Expert to join its IT Operations team in Dubai. The role focuses on hands‑on administration of Exchange Server on‑premises, hybrid configurations, and the broader Microsoft ecosystem.

Key responsibilities

• Provide L3/SME support for Exchange on‑premises, including DAG architecture, certificate lifecycle, transport services and mail‑flow troubleshooting.
• Manage Exchange Hybrid configurations, Active Directory services, Microsoft Entra ID, and Azure integrations.
• Lead incident resolution, root‑cause analysis, and disaster‑recovery procedures for Exchange outages.
• Administer supporting platforms such as Windows Server, SCCM/MECM, SCOM, SharePoint, Intune, Enterprise Vault and Azure Virtual Desktop.
• Develop PowerShell automation, perform patching, cumulative updates and vulnerability remediation.

Required profile

• Minimum 8 years of production‑level experience administering Microsoft Exchange Server on‑premises in a large enterprise.
• Strong knowledge of Exchange DAGs, certificate management, transport services and hybrid coexistence.
• Hands‑on experience with Active Directory, DNS, Group Policy, and Microsoft Entra ID.
• Proficiency in Windows Server administration and PowerShell scripting.

Required skills

• Microsoft Exchange Server (On‑Premises) – DAG, certificates, transport, hybrid.
• Active Directory Domain Services, DNS, Group Policy.
• Microsoft Entra ID (Azure AD) and Entra Connect.
• Windows Server, PowerShell.
• Microsoft 365, Intune, SharePoint, SCCM/MECM, SCOM, Azure Virtual Desktop, Enterprise Vault.

What we offer

• Opportunity to work on cutting‑edge telecom and IT solutions in a global leader.
• Inclusive, diverse environment that encourages innovation and professional growth.