Operations & Office Coordinator

About the role

The Operations & Office Coordinator supports Ladurée’s regional leadership team by ensuring smooth, efficient, and consistent execution of daily operations across stores and departments. Working closely with the Regional Operations Director and various functional heads, the role acts as the administrative and operational backbone for the region.

Key responsibilities

• Provide daily administrative and logistical support to the regional management team, including scheduling, report preparation, and tracker maintenance.
• Facilitate coordination between savory and pastry teams for recipe management, menu updates, and product launches.
• Assist the Quality Assurance Manager with documentation, reporting, and follow‑up on audit actions.
• Support the Regional Marketing Manager in executing campaigns, product launches, and in‑store activations.
• Collaborate with the Training Manager to coordinate training programs, track completion, and ensure compliance.
• Serve as the central point of contact for communication between stores, regional offices, and support departments.
• Oversee administrative tasks and cross‑departmental projects to ensure timely execution and proper documentation.

Required profile

• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with diverse functional teams.
• Detail‑oriented mindset with a focus on compliance and quality standards.

Required skills

What we offer

• Opportunity to work with a renowned luxury pastry brand.
• Exposure to multiple business functions including culinary, quality, marketing, and training.
• Dynamic, cross‑functional team environment.