Operations Officer – Real Estate Registration

About the role

The Operations Officer will manage the daily workflow of the real‑estate registration centre in Dubai, ensuring smooth client handling from reception to transaction completion. The role involves coordinating with multiple stakeholders and maintaining high service standards.

Key responsibilities

• Oversee the centre’s daily workflow, from client reception through to transaction completion.
• Assign tasks across the team and monitor service times and turnaround.
• Verify transaction documents before submission to the Dubai Land Department system.
• Resolve pending or rejected transactions and prevent recurring issues.
• Train new staff, manage team performance and shift schedules.
• Coordinate with the Dubai Land Department, banks, developers, and brokerage firms.
• Prepare periodic reports on transactions, client satisfaction, and performance indicators.

Required profile

• Bachelor’s degree in business administration, real estate, or a related field.
• 3–5 years of experience in operations or customer service, preferably at a certified registration trustee centre.
• Fluent in Arabic and English; Russian is an advantage.

Required skills

• Working knowledge of Dubai Land Department systems, registration procedures, and Ejari.
• Strong organisational abilities, attention to detail, and capacity to work under pressure.

What we offer

• Competitive salary ranging from 5,000 to 12,000 AED per month, based on experience.