Operator Key Account Manager – Visual Display

About the role

We are seeking an Operator Key Account Manager to lead Samsung’s Visual Display business across the UAE and GCC operator channels. Based in Dubai, you will develop partnerships, drive go‑to‑market strategies and ensure Samsung TVs achieve hero positioning in operator bundles.

Key responsibilities

• Develop and strengthen relationships with GCC operators at commercial, marketing and senior leadership levels.
• Own the inclusion of Samsung’s visual display portfolio in operators’ hardware and bundle roadmaps.
• Co‑create go‑to‑market plans for new TV launches, securing hero placement and designing bundled offers with broadband, content packages and Device‑as‑a‑Service models.
• Negotiate quarterly and annual joint business plans, including volume commitments, marketing spend and exclusivity terms.
• Drive platform integration and Samsung TV Plus content partnerships, including app pre‑loading and joint subscriber acquisition initiatives.
• Oversee ATL, online, BTL and retail executions across operator‑owned stores, websites and installation channels.
• Manage operator PSI and supply‑chain coordination to maintain healthy stock levels across multi‑country warehouses.
• Monitor GCC TV market dynamics, operator shifts and competitor activity, providing regular reports to SGE leadership and HQ.
• Ensure compliance with local regulatory requirements in all operator activities.

Required profile

• 8–10 years of experience in consumer electronics, telecom or IPTV/content distribution, with direct exposure to GCC operators.
• Proven track record of building or scaling an operator/telco channel for a hardware or content brand, delivering measurable revenue and market‑share growth.
• Existing senior relationships with at least two to three GCC operators.
• Post‑graduate degree in Business Management, Marketing, Engineering or related field (preferred).

Required skills

• Strong understanding of FTTH, IPTV, 5G FWA bundling economics and set‑top‑box business models.
• Knowledge of content licensing, Smart TV platforms and device‑as‑a‑service models.
• Experience negotiating joint business plans, bundle economics and marketing investments.
• Ability to analyze market dynamics and competitor trends.