Receptionist (Emiratization)

About the role

The Receptionist is the first point of contact for visitors and callers, ensuring a professional image and smooth front‑desk operations. This position supports the Aftersales division by coordinating meetings, handling inquiries and providing administrative assistance.

Key responsibilities

• Schedule and coordinate meetings, assist visitors with access, seating and refreshments.
• Greet visitors and callers, maintain a tidy reception area.
• Deliver excellent customer service, gather feedback and resolve issues promptly.
• Direct calls, relay messages and manage inquiries efficiently.
• Prepare reports, correspondence and other documentation accurately and on time.
• Maintain visitor logs, contact lists and internal records with confidentiality.
• Facilitate communication between reception and the Aftersales team to ensure workflow continuity.

Required profile

• Diploma or Bachelor’s degree in Business Administration or a related field (preferred).
• 1‑3 years of front‑desk, customer service or administrative experience, preferably in an automotive or service environment.
• Excellent verbal and written English; Arabic is an advantage.
• Strong organizational and time‑management abilities.

Required skills

• Proficiency in Microsoft Office applications (Outlook, Word, Excel).