Receptionist / Front Desk Officer – Dubai

About the role

We are looking for friendly, organised people to be the first smile guests see at busy hotels, clinics and corporate offices across Dubai. You will create a calm, welcoming atmosphere while handling a fast‑paced front‑desk environment.

Key responsibilities

• Greet visitors, guests and clients and direct them to the appropriate area.
• Handle incoming calls, take messages and route enquiries without dropping the ball.
• Manage bookings, appointments and check‑ins, keeping the front desk running smoothly.
• Maintain a tidy, stocked and presentable reception area.
• Coordinate with housekeeping, security and other departments to fulfil requests.
• Perform basic admin tasks such as filing, email handling, visitor logs and data entry.
• Listen to complaints or special requests and resolve or escalate them promptly.

Required profile

• Good spoken and written English with clear communication skills.
• Professional, well‑groomed appearance and a can‑do attitude.
• Basic computer literacy (email, Word and simple spreadsheet or booking systems).
• Willingness to work shifts, including weekends, as required by the employer.

Required skills

• Microsoft Word
• Spreadsheet software (e.g., Excel)
• Hotel or clinic booking software

What we offer

• Salary between AED 2,500 and 4,500 per month, based on experience.
• Free employment visa, accommodation and transportation.
• Medical insurance coverage.
• Placement in Deira, Bur Dubai, Business Bay, Barsha or Dubai Marina.
• Opportunities for growth into supervisory or front‑office management roles.