Receptionist – Front Office Support in Dubai

About the role

We are seeking a professional Receptionist to manage the front desk, greet visitors and support daily office operations in Dubai.

Key responsibilities

• Welcome and greet visitors, clients, and employees professionally.
• Answer and transfer incoming phone calls and respond to basic inquiries.
• Manage the reception desk and maintain a professional front‑office environment.
• Schedule appointments and maintain calendars.
• Receive, sort, and distribute mail, courier deliveries, and documents.
• Maintain visitor records and issue visitor passes when required.
• Provide information about the company, services, office facilities, and directions.
• Handle basic administrative and data‑entry tasks.
• Coordinate meeting rooms and assist with meeting arrangements.
• Receive and forward emails and messages to the appropriate department.
• Handle customer or visitor complaints politely and refer complex issues to management.
• Follow company security, confidentiality, health, and safety procedures.

Required profile

• High school diploma or equivalent; a diploma in Business Administration is an advantage.
• Previous receptionist or customer‑service experience preferred.
• Good English communication skills.
• Professional appearance and positive attitude.
• Good telephone etiquette and interpersonal skills.
• Basic MS Office and computer skills.
• Strong organizational and time‑management abilities.
• Ability to multitask and work under pressure.