Relationship Manager – Business Banking Liabilities

About the role

The Relationship Manager – Business Banking (Liabilities) will acquire new client relationships, upgrade existing mass‑segment accounts and grow the bank's liabilities portfolio. The role focuses on meeting revenue, asset and deposit targets while delivering high service standards and ensuring regulatory compliance.

Key responsibilities

• Deliver budgeted targets for revenue, profit, asset and deposit growth, customer acquisition and cross‑sell.
• Grow and farm accounts opened by Relationship Officers, converting them into profitable propositions.
• Ensure maximum market penetration, including acquisition of new‑to‑bank (NTB) customers.
• Maintain minimum turnaround times and uphold service excellence for client issues related to trade, assets, insurance and investments.
• Adhere to all operational risk, sales process, credit policy and anti‑misselling policies, complying with UAE Central Bank and AML regulations.

Required profile

• Graduate degree, preferably in business, finance or accounting.
• Minimum 4 years of experience in a Business Banking Relationship Manager role.

Required skills

• Business Banking
• Sales and Advisory Services
• Customer Service Excellence
• Compliance and Risk Management