Relationship Manager – High Net Worth Clients

About the role

Provide personalized service to a portfolio of high‑net‑worth (HNW) clients, develop close relationships and drive profitable contributions for both the client and Mashreq. The role also aims to grow the Mashreq Gold balance‑sheet through cross‑selling and acquiring new HNW customers.

Key responsibilities

• Optimize the value of the client base by delivering Mashreq Gold products and services.
• Communicate with HNW clients to identify their financial needs and propose appropriate solutions.
• Achieve revenue, sales and portfolio growth targets across a range of banking products.
• Maximize profitability while countering competition from alternative investment providers.
• Acquire new to‑bank HNW clients through referrals, marketing activities and personal contacts.
• Maintain a superior customer service experience, proactively addressing issues.
• Safeguard the bank from potential AML fraud and ensure ethical behaviour at all times.
• Enhance market profile and awareness, and minimise customer attrition.

Required profile

• University graduate with strong selling and financial‑markets knowledge.
• Minimum 5‑6 years of relationship‑management experience in a bank or financial‑services firm in the UAE.
• Excellent communication, negotiation and interpersonal skills with cultural sensitivity.
• Extrovert, amiable personality and strong networking abilities.
• CISI certification.