Relationship Manager

About the role

The Relationship Manager will be responsible for building and maintaining long‑term partnerships with clients, primarily within the real‑estate sector in Dubai. The role demands a customer‑focused mindset, strong communication, and the ability to deliver tailored solutions that drive satisfaction and retention.

Key responsibilities

• Develop and nurture client relationships to achieve growth and retention targets.
• Understand client needs and propose customized solutions.
• Negotiate contracts and manage escalations effectively.
• Maintain pipeline visibility and update client data in CRM systems.
• Collaborate cross‑functionally with sales, operations, and support teams.
• Manage multiple accounts simultaneously while ensuring high service quality.

Required profile

• Bachelor’s degree in Business, Marketing, or a related field.
• 2‑3 years of experience in client relationship management or real‑estate sales.
• Strong communication, negotiation, and problem‑solving abilities.
• Results‑driven with a customer‑focused attitude.
• Proven ability to meet retention and account‑growth targets.

Required skills

• Familiarity with CRM platforms for managing client data.