Relationship Manager

About the role

The Relationship Manager will drive growth of the SME segment in the UAE, focusing on Dubai's market. The role involves acquiring high‑value new clients, deepening existing relationships, and ensuring compliance with FAB’s risk and policy standards.

Key responsibilities

• Acquire and nurture high‑value new‑to‑bank (NTB) clients, expanding the bank’s liability book and revenue.
• Cross‑sell and upsell FAB products and services, increasing wallet share and market penetration.
• Maintain timely KYC updates, prepare credit applications, analyse financial statements and recommend credit limits.
• Monitor portfolio risk, renew accounts, and coordinate with compliance, audit and risk teams.
• Provide accurate product information, respond to client requests promptly, and ensure high service standards.

Required profile

• University degree; postgraduate qualification in Business Management or Administration is preferred.
• Proven record of driving high‑performance sales culture and achieving financial targets.
• Strong interpersonal, negotiation and leadership abilities.
• Excellent analytical skills and business assessment capability, especially for complex, international structures.
• Experience in SME banking, KYC, credit risk assessment and portfolio management.