Relationship Manager / Senior Relationship Manager – Priority Banking

About the role

Emirates NBD is seeking a Relationship Manager or Senior Relationship Manager to join its Priority Banking division in Dubai. The role focuses on acquiring new high‑net‑worth clients, nurturing existing relationships, and driving revenue across assets, liabilities, investments, and insurance while ensuring compliance with regulatory standards.

Key responsibilities

• Build and develop relationships with Priority Banking clients, leveraging CSRs for routine transactions.
• Acquire new clients, present banking and wealth‑management products, and close deals to meet unit targets.
• Provide comprehensive advice on banking, lending, and wealth‑management solutions.
• Proactively cross‑sell products and promote new offerings to existing clients.
• Maintain up‑to‑date client profiles, uphold confidentiality, and assess risk tolerance for suitable recommendations.
• Ensure adherence to operational risk, sales, and anti‑mis‑selling policies.
• Monitor and improve service quality to exceed client expectations.
• Refer clients to other bank areas and stay informed of market trends and competitor activity.

Required profile

• University degree in Business or Finance.
• CISI certification preferred.
• Minimum of 4 years of sales experience in financial services or banking.
• Broad experience across retail banking, lending, and wealth‑management areas.

Required skills